Design Around Humans

Agents can already complete many tasks independently. That makes human participation a design choice. Build workflows around human intent, understanding, and agency, including the person’s desire to learn through the work.

Human attention, time, and capacity to learn are limited. A workflow should respect those limits while helping people develop. Completing the task is one outcome; strengthening the person doing it is another.

Participation can matter even when the agent does not need help. Exploring a decision, trying an approach, or working through a trade-off gives people practice connecting choices to consequences. That practice builds understanding and judgment they can bring to future work. Removing every opportunity to engage can remove the very experience through which they learn.

Choose participation deliberately, according to what the person wants to understand and become capable of doing. Understanding preserves optionality; meaningful engagement helps people build it. A good workflow serves both the work and the human growing through it.